Contact Us


Electric Cloud – United States

Corporate Headquarters

35 S Market St, Suite #100
San Jose, CA 95113
Tel: 408.419.4300

Fax: 408.419.4399

Electric Cloud – China

New City Center Plaza, No.70, Room 908,
Tong Chuan Road, Shanghai, 200333, China
Tel: +86 18605811571

Electric Cloud – Germany

Flughafenstr. 52a, Haus C
22335 Hamburg, Germany
Tel: +49-40-53299-520
Fax: +49-40-53299-100

Public Relations:
Technical Support:
Technical Community:
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Inquiries – Europe:
Website Feedback:

Technical Support

Please have the following information ready when contacting our technical
support staff:

  • Your name, title, company, phone number, fax number, and e-mail
  • Operating system and version number
  • Product release version

Hours: 9 AM – 5 PM Pacific (Monday-Friday)
Phone: 408.419.4300, option 2
Customer Support Portal