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Resources explaining ITIL release management concepts, and how release management is practiced as part of the ITIL/ITSM framework.


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ITIL/ITSM Release Management Practices


Key Topics in ITIL/ITSM Release Management Practices

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Perspectives on ITIL Release Management Practices

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L;electric-cloud.com;Book Review: "The Phoenix Project", on the link between DevOps and ITIL best practices;http://electric-cloud.com/blog/2014/11/the-phoenix-project-and-itil/;Juan Jimenez;NA;;


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L;wiki.en.it-processmaps.com;ITIL Release and Deployment Management;http://wiki.en.it-processmaps.com/index.php/Release_and_Deployment_Management;NA;NA;;


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L;20000academy.com;ITIL Release and Deployment Management: Principles & Service Testing;http://www.20000academy.com/blog/2014/01/15/itil-release-deployment-management-part-general-principles-service-testing/;NA;NA;;


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linkImagehttps://res.cloudinary.com/agile-seo/image/fetch/d_blank_am8gzx.png/https%3A%2F%2Flogo.clearbit.com%2Fcupe.co.uk%3Fsize%3D62
L;cupe.co.uk;ITIL Release Management;http://www.cupe.co.uk/itil-release-management.html;NA;NA;;


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L;itsmtransition.com;Who's Doing ITIL?;http://itsmtransition.com/2016/08/dont-do-itil/;Greg Sanker;2016;;


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L;globalknowledge.ca;ITIL Service Capability Release Control and Validation;http://www.globalknowledge.ca/training/course.asp?pageid=64&courseid=11333&catid=438&country=Canada;NA;NA;;


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L;taskmap.com;Release Management Best Practice - ITIL Software Release Dashboard;http://taskmap.com/ITIL%20Software%20Release%20Management%20Best%20Practice%20Process%20Maps%20Features.html;NA;;;


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L;itilnews.com;Release & Deployment Management;http://www.itilnews.com/ITIL_release_management.html;NA;2016;;;


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L;tech-faq.com;ITIL Release Management Review;http://www.tech-faq.com/itil-release-management.html;NA;2016;;;


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L;myitstudy.com;ITIL Release Management Process;http://www.myitstudy.com/blog/2013/08/itil-release-management-process/;NA;2016;;;


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L;itsmwatch.com;ITIL Release Management: Where to Start? - The Basics;http://www.itsmwatch.com/itil/article.php/3680776/Release-Management-Where-to-Start.htm;NA;2016;;;


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L;tmforum.org;ITIL Release and Deployment Management Description;https://www.tmforum.org/Browsable_HTML_Frameworx_R14.5/main/etomprocess649.htm;NA;2016;;;


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L;taskmap.com;ITIL Software Release Management Best Practice Maps Overview;http://taskmap.com/ITIL%20Software%20Release%20Management%20Best%20Practice%20Process%20Maps%20Overview.html;NA;NA;;


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L;bmc.com;Release and Deployment Management and related processes in the ITIL Service Transition ;http://www.bmc.com/guides/itil-service-transition.html;NA;2016;;;


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L;anticlue.net;ITIL Release Management Overview;http://www.anticlue.net/archives/itil/itil-release-ma.htm;NA;2016;;;


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L;taskmap.com;How to Create ITIL Software Release Management Templates;http://taskmap.com/How%20to%20create%20Software%20Release%20Management%20Best%20Practice%20Process%20Maps%20with%20Visio%20and%20TaskMap.html;NA;NA;;


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linkImagehttps://res.cloudinary.com/agile-seo/image/fetch/d_blank_am8gzx.png/https%3A%2F%2Flogo.clearbit.com%2Fuscms-docdb.fnal.gov%3Fsize%3D62
L;uscms-docdb.fnal.gov;Release Management Process and Procedures;http://uscms-docdb.fnal.gov/cgi-bin/ShowDocument?docid=3737&version=1;NA;NA;;


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linkImagehttps://res.cloudinary.com/agile-seo/image/fetch/d_blank_am8gzx.png/https%3A%2F%2Flogo.clearbit.com%2Fdocslide.us%3Fsize%3D62
L;docslide.us;Slide Deck: ITIL Release Management Process;http://docslide.us/documents/itil-release-management-process.html;NA;NA;;


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L;theitsmreview.com;How to Get Started with ITIL Release Management Process;http://www.theitsmreview.com/2016/02/release-management-how-to-part-1/;Vawns Murphy;2016;;


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L;computerworld.com.au;DevOps vs ITIL? Can DevOps replace ITIL Release Management?;http://www.computerworld.com.au/article/593813/devops-vs-itil/;Dr Wissam Raffoul;2016;;


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L;nethelpdesk.com;ITIL Release and Deployment Management Service and Overview;https://www.nethelpdesk.com/help-desk-software-release-deployment-management.htm;NA;NA;;


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L;computereconomics.com;Is ITIL Losing Momentum? ITIL and DevOps in Deployment of Software Changes;http://www.computereconomics.com/article.cfm?id=2175&tag=rbspot;NA;2016;;


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L;allthingsitsm.com;Repair faulty cookies or fix the equipment? Repairing the way we do release management;http://allthingsitsm.com/repair-faulty-cookies-or-fix-the-equipment/;Mark Smalley;2016;;


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L;aspetraining.com;DevOps in an ITIL Shop, a Comparison Between ITIL and Agile Release Management Practices;http://aspetraining.com/resources/blog/devops-an-itil-shop;NA;2016;;;y


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L;blogs.pinkelephant.com;The Primary Roles of Release & Deployment Management;http://blogs.pinkelephant.com/index.php?/troy/comments/the_primary_roles_of_release_deployment_management/;NA;NA;;


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L;itsmwatch.com;ITIL Release Management - Where to Start?;http://www.itsmwatch.com/itil/article.php/11700_3680776_2/Release-Management-Where-to-Start.htm;NA;NA;;


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L;;Best Practice ITIL® 2011 - Processes of Release and Deployment Management;https://www.itsmprocesses.com/Wiki/Englisch/ITIL%20Release%20and%20Deployment%20Management.htm;NA;NA;;


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L;puppet.com;Is Release Management Just Another Form of ITIL Change Management?;https://puppet.com/blog/release-management-just-another-form-of-change-management;NA;NA;;


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L;itil.osiatis.es;ITIL - IT Service Management Release Management Process;http://itil.osiatis.es/ITIL_course/it_service_management/release_management/process_release_management/process_release_management.php;NA;NA;;


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L;itil.org;ITIL Release & Deployment Management Overview;http://www.itil.org/en/vomkennen/itil/servicetransition/servicetransitionprozesse/releasedeploymentmanagement.php;NA;NA;;


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L;community.gotoassist.com;Customer participation in Change/Release Management;https://community.gotoassist.com/gotoassist/topics/customer_participation_in_change_release_management;NA;2016;;;


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L;itsmprocesses.com;Best Practice ITIL 2011 - Processes of Release and Deployment Management;https://www.itsmprocesses.com/Wiki/Englisch/ITIL%20Release%20and%20Deployment%20Management.htm;NA;2016;;;


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L;booksmeapp.com;PDF Document: ITIL Release Management A Hands On eBook;http://booksmeapp.com/downloads/itil-release-management-a-hands-on;NA;2016;;;


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L;linkedin.com;ITIL Release And Deployment Management Explained In Detail;https://www.linkedin.com/pulse/itil-release-deployment-management-explained-detail-anil-nandibhatla;NA;2016;;;


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L;tutorialspoint.com;ITIL Release and Deployment Management Review;https://www.tutorialspoint.com/itil/release_and_deployment_management.htm;NA;2016;;;;


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L;slideshare.net;SlideShare: ITIL v3 release and deployment management;http://www.slideshare.net/kunaljoy11/itil-v3-release-and-deployment-management;NA;2016;;;


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L;docshare01.docshare.tips;PDF Document: From "Best Practice" to Implementation - Planning a successful 
Service Management roadmap;http://docshare01.docshare.tips/files/24281/242817401.pdf;NA;NA;;;



Examples


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L;wiki.ihris.org;ITIL Software Release Procedure at iHRIS - open source HR software;http://wiki.ihris.org/wiki/Software_Release_Procedure;NA;NA;;



Tools


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L;electric-cloud.com;Deploy anything, anywhere. Add Release Automation to your ITIL processes - for free;http://electric-cloud.com/downloads/electricflow/communityedition;NA;NA


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L;list.ly;A complete list of tools that support the application of ITIL best practices, including Release Management;http://list.ly/list/Cy-itil-tools;Jan van Bon;NA


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L;blueturtlenigeria.com;Blue Turtle - ITIL/ITSM Change & Release Management Product;http://www.blueturtlenigeria.com/portfolio-item/change-release/;NA;NA;;
		


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V;cherwell.com;A powerful ITSM solution that enables you to automate and optimize ITIL processes, including Change, Configuration, and Release and Deployment Management.;https://www.cherwell.com/products/it-service-management/itil-processes;NA;NA;;Cherwell Service Management™


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L;nethelpdesk.com;ITIL Aligned Help Desk Software With Built-In CRM, Including Release Management Capabilties;https://www.nethelpdesk.com/;NA;NA;;


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V;sunviewsoftware.com;Powerfully simple solution for managing, tracking and controlling IT services. Essential ITIL Processes:
Service Request, Incident, Problem, Change, Release, Knowledge, CMDB.;http://www.sunviewsoftware.com/products/service-desk;NA;NA;SunView Software;ChangeGear Service Desk;;



Academic Papers


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L;google.com;PDF Document: ITIL - A guide to release and deployment
management, from UCISA;https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&ved=0ahUKEwi73IPpwsTPAhVBCCwKHcjFBM0QFggsMAA&url=https%3A%2F%2Fwww.ucisa.ac.uk%2F-%2Fmedia%2Ffiles%2Fmembers%2Factivities%2Fitil%2Fservicetransition%2Frelease_deployment%2Fitil_a%2520guide%2520to%2520release%2520and%2520deployment%2520mgmt%2520pdf.ashx%3Fla%3Den&usg=AFQjCNFKzaZQSigYDy8FGKo5HJ3Bjak1jQ;NA;2016;;;



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further_reading

Further Reading


Further reading

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Academic Papers


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